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Volunteer FAQs

Volunteer FAQs

Interested in volunteering with us? Here are some of the most commonly asked questions about volunteering at the Greater Cleveland Food Bank.

Volunteers are required to wear a mask at all times while participating in our projects. Each of our projects has been set up to accommodate social distancing between volunteers while working, and reminders will be provided as needed. We require volunteers to wash their hands prior to starting their shift and after returning from breaks. We will continue to review and modify our policies as needed in an effort to keep volunteers as safe and comfortable as possible over the course of their shift. 

Is there an age requirement to volunteer at the Food Bank?

At this time, we are requiring all volunteers to be 14 or older in order to participate in our onsite Repack and Kitchen projects, as well as our weekly distributions. Volunteers under the age of 16 will need to be accompanied by a parent or guardian for their shift.

What are the Food Bank's current COVID-19 policies?

Volunteers are not required to wear a mask in the facility but are welcome to do so. Each of our projects has been set up to accommodate social distancing between volunteers while working, and reminders will be provided as needed. We require volunteers to wash their hands prior to starting their shift and after returning from breaks. We will continue to review and modify our policies as needed in an effort to keep volunteers as safe and comfortable as possible over the course of their shifts.

Do I need to register to be a volunteer at the Food Bank?

All volunteers, including chaperones, are required to register online before their first visit to the Greater Cleveland Food Bank. After volunteers have created a volunteer profile on the website, they are able to select volunteer shifts and respond to reservations for group volunteer opportunities. To create your volunteer account, please click here.

Do I need to schedule a time to volunteer at the Food Bank?

All volunteer opportunities should be scheduled in advance. Volunteers will not be able to show up and volunteer without registering ahead of time. After volunteers have created an online account they are able to select from a variety of shift times and shift lengths in a variety of different project areas.

What do I need to bring with me when I volunteer at the Food Bank?

Volunteers do not need to bring any paperwork to the Food Bank unless they require their own community service documentation for school or court. All registration and scheduling should be completed online before your first visit to the Greater Cleveland Food Bank.

Is there a dress code for volunteers?

Volunteers are required to wear closed-toed shoes with closed-heels (volunteers wearing flip-flops or clogs will not be allowed to participate in any volunteer activities). Comfortable shoes and comfortable work clothes are recommended.

Until further notice, volunteers will also be required to wear a face mask at all times while volunteering (both onsite and offsite). Face sheilds, bandanas, and scarves will not be allowed as substitutes. Disposable face masks will be available as well.

What types of volunteer opportunities does the Food Bank offer?

The Greater Cleveland Food Bank offers a variety of both direct and indirect service projects! Direct Service Opportunities include our weekly Muni Lot Food Distributions and our Euclid Food Pantry Shifts. Indirect Service Opportunities include our Repack, Kitchen, Marketplace, and Refrigerated Donation Intake Projects. We also have a variety of skill-based opportunities available that capture the unique and specialized skills that volunteers may have in an effort to provide support in a variety of ways!

To learn more about each of the available project areas, click here!

Can I bring a group of volunteers to the Food Bank?

The Greater Cleveland Food Bank welcomes groups of up to 15 volunteers from school, corporate, and civic organizations. The online registration system doesn't always accurately reflect availability for groups, so we encourage groups to submit a request that will allow us to check for availability.

Can I complete Community Service hours for school or court by volunteering at the Greater Cleveland Food Bank?

The Greater Cleveland Food Bank is a great place to complete community service hours for school or court.

When completing hours for community service, it is the volunteer's responsibility to register as a volunteer before their first visit to the Food Bank and to sign in and out and the beginning and end of each shift. If volunteers do not sign in, we will have no record of their volunteer hours and will not be able to confirm the time they have logged.

At the volunteer's request, the Volunteer Services team will be more than happy to sign off on paper work or provide a service letter.

Where is the Greater Cleveland Food Bank located?

The address for the Greater Cleveland Food Bank is 13815 Coit Rd., Cleveland, OH 44110. Please click here for directions to the Food Bank.

When does the Food Bank host volunteer shifts?

  • Monday – 9am-12pm | 1pm-3pm Kitchen | 1-4pm Repack | 5-8pm
  • Tuesday – 9am-12pm | 1pm-3pm Kitchen | 1-4pm Repack | 5-8pm
  • Wednesday – 9am-12pm | 1pm-3pm Kitchen | 1-4pm Repack | 5-8pm
  • Thursday – 9am-12pm | 1pm-3pm Kitchen | 1-4pm Repack | 5-8pm
  • Friday – 9am-12 pm | 1pm-3pm Kitchen | 1-4pm Repack
  • Saturday – 9am-12pm

On Thursdays, we also host a large-scale Food Distribution event. The volunteer shift for this opportunity runs from 12pm-4pm.

Our Euclid Food Pantry is also open throughout the week with varying shift times!

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