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Volunteer FAQs

Volunteer FAQs

Interested in volunteering with us? Here are some of the most commonly asked questions about volunteering at the Greater Cleveland Food Bank.

Is there an age requirement to volunteer at the Food Bank?

Volunteers are required to be 14 or older in order to participate in the bulk of available opportunities at the Food Bank. Volunteers aged six and older are invited to participate in lighter-duty projects in our Repack area on the fourth Monday of each month from 6-8 pm. For each shift, we book a maximum of 30 volunteers. Don’t be surprised if they book up quickly! Because of the popularity of the shifts, we only book volunteers for our Family Nights three months in advance. To check availability and sign up, please email our team: at

Do I need to register to be a volunteer at the Food Bank?

All volunteers, including chaperones, are required to register online before their first visit to the Greater Cleveland Food Bank. After volunteers have created a volunteer profile on the website, they are able to select volunteer shifts and respond to reservations for group volunteer opportunities. To create your volunteer account, please click here.

Do I need to schedule a time to volunteer at the Food Bank?

All volunteer opportunities should be scheduled in advance. Volunteers will not be able to show up and volunteer without registering ahead of time. After volunteers have created an online account they can select from a variety of shift times and shift lengths in a variety of different project areas. To create your volunteer account and register for shifts, please click here.

What do I need to bring with me when I volunteer at the Food Bank?

Volunteers do not need to bring any paperwork to the Food Bank unless they require their own community service documentation for school or court. The Food Bank has generic GCFB Service Forms Available. Please let us know at the beginning of your shift if you require verification of any kind.

Is there a dress code for volunteers?

Volunteers should plan to dress appropriately and comfortably for their specific project area. We ask that all volunteers be mindful to dress appropriately, as we have a wide variety of groups and ages that visit and volunteer with our organization. If you have any questions or would like recommendations, please contact our Volunteer Experience Team. Please use the following as a guide:

  • Volunteers are required to wear closed-toe and closed-heel footwear while participating in all of our project areas. Improper footwear includes Crocs, sandals, flip-flops, clogs, etc.
  • Please do not wear or bring anything that displays language or pictures that may be considered offensive or inappropriate.

Volunteers who arrive without appropriate attire will be asked to change before beginning their shift.

What types of volunteer opportunities does the Food Bank offer?

We offer several different volunteer opportunities. A list of available projects can be found in the Volunteer Opportunities section: Volunteer Opportunities | Greater Cleveland Food Bank

Can I bring a group of volunteers to the Food Bank?

Yes! Please visit our Group Volunteer Opportunities page to learn more: Group Volunteer Opportunities | Greater Cleveland Food Bank

Can I complete Community Service hours for school or court by volunteering at the Greater Cleveland Food Bank?

The Greater Cleveland Food Bank is a great place to complete community service hours for school or court.

When completing hours for community service, it is the volunteer's responsibility to register as a volunteer before their first visit to the Food Bank and to sign in and out and the beginning and end of each shift. If volunteers do not sign in, we will have no record of their volunteer hours and will not be able to confirm the time they have logged.

At the volunteer's request, the Volunteer Services team will be more than happy to sign off on paper work or provide a service letter.

Where is the Greater Cleveland Food Bank located?

Volunteer projects take place at the following locations:

  • Coit Road Partner Distribution Hub
    • 13815 Coit Road, Cleveland, OH 44110
    • Repack, Kitchen, Refrigerated Donation Intake, Marketplace, CSFP Distribution
  • S. Waterloo Community Resource Center
    • 15500 S. Waterloo Road, Cleveland, OH 44110
    • Health Choice Food Market, Nourishing Beginnings Box Packing

What if I'm running late?

In an effort to meet our production goals and provide a positive volunteer experience for all, we attempt to start each of our projects as close to the scheduled start time as possible. Volunteers who arrive later than 15 minutes after the scheduled start time without informing our team may be unable to participate. Please let our team know if you think that you might be late so that we can plan appropriately: 216-738-7240 or

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